Terms & Conditions

1. Introduction

Welcome to OptimaWebAI! These Terms and Conditions ("Terms") govern your use of our services provided by OptimaWebAI ("we," "our," or "us"). By engaging with our services, you agree to comply with these Terms. If you do not agree to these Terms, you should not use our services.

2. Services

OptimaWebAI provides web design, development, and AI-powered solutions, including but not limited to AI chatbots, digital automation, and business optimization. We reserve the right to modify, suspend, or discontinue services at any time without prior notice.

3. Client Responsibilities

You agree to provide accurate, complete, and up-to-date information to enable us to deliver the best service possible. You are responsible for ensuring that your website content, images, and other materials do not infringe on any third-party intellectual property rights.

4. Payment Terms

Payments for services are due as per the agreed-upon project milestones or payment schedule. All prices are subject to change without prior notice. Any late payments may be subject to additional fees.

5. Deliverables & Timelines

We will deliver the agreed-upon project or service within the timelines specified. However, delays may occur due to unforeseen circumstances. We will inform you of any delays and work to resolve them promptly.

6. Ownership & Copyright

Upon full payment for services, you will retain ownership of the completed website and other deliverables. However, OptimaWebAI reserves the right to use non-confidential elements of the project for marketing and portfolio purposes.

7. Confidentiality

We respect your privacy and agree to keep all sensitive information confidential. Any confidential materials you provide to us will be handled securely and will not be shared with third parties without your consent, except as required by law.

8. Limitation of Liability

OptimaWebAI will not be held liable for any direct or indirect damage, loss of profits, or loss of business arising from the use of our services. Our liability is limited to the amount paid for the specific service provided.

9. Indemnification

You agree to indemnify and hold harmless OptimaWebAI and its employees from any claims, damages, or expenses arising from your use of our services, including but not limited to violations of third-party intellectual property rights.

10. Cancellation & Termination

Either party may terminate the agreement by providing written notice. If the agreement is terminated by the client, payment for work completed up until that point will be due. OptimaWebAI reserves the right to terminate the agreement if the client breaches these Terms.

11. Changes to Terms

IOptimaWebAI reserves the right to update or modify these Terms at any time. Changes will be posted on our website, and your continued use of our services after any changes indicates your acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of South Africa. Any disputes arising from these Terms shall be resolved in the courts of South Africa.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:
Email: optimawebai@gmail.com
Phone: +27 81 500 1968

Effective Date: 10 March 2025

By using OptimaWebAI's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.