Question 1

How does your website process work?

Accepted Answer

We begin by understanding your business, audience and goals. From there, we move through strategy, content planning, UI/UX design, development, testing and launch, with clear feedback points throughout the project.

Question 2

How long does a website take?

Accepted Answer

Most focused business websites take approximately two to four weeks. Larger ecommerce or custom projects may take longer. The final timeline depends on the scope, functionality and how quickly content and feedback are supplied.

Question 3

Do you require a deposit?

Accepted Answer

Yes. A 50% deposit secures the project and allows the strategy and design phase to begin. The remaining balance is payable according to the milestones confirmed in the proposal.

Question 4

Will my website work on mobile?

Accepted Answer

Yes. Every website is designed responsively and tested across mobile, tablet and desktop sizes. Navigation, typography, images and calls to action are adapted for every screen.

Question 5

Can I update the website myself?

Accepted Answer

Yes. Where appropriate, editable content areas allow you to update text, images, services or projects without touching code. Ongoing updates can also be managed through a maintenance plan.

Question 6

Is hosting and maintenance included?

Accepted Answer

Hosting and maintenance are available from R250 per month. This covers dependable hosting, routine updates, security monitoring and ongoing technical care, with the exact coverage confirmed for the chosen package.

Question 7

What do you need from me to start?

Accepted Answer

We need your business information, goals, preferred direction, logo and any available text or images. If these are still being developed, we help identify what is essential and guide you through the next steps.